PRIVACY POLICY

Last updated: 3 July 2026

1. Introduction

Consult HRB(operating as "Consult HRB") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website, interact with our building safety platform, or engage our services as a Building Safety Director (BSD).

2. Information We Collect

  • Personal Information: Information you provide voluntarily via our contact and onboarding forms (e.g., your name, email address, phone number, and details regarding your Resident Management Company or asset portfolio).

  • Usage Data: Information collected automatically when you visit our site (e.g., your IP address, browser type, operating system, and the specific pages you visit).

3. How We Use Your Information

We use the data we collect to maintain our professional standards, specifically:

  • To respond to your baseline compliance enquiries and schedule Stage 1 Pre-Appointment Audits.

  • To manage our dedicated safety workflow systems and interface securely with clients.

  • To improve our website, services, and the non-proprietary safety intelligence we share across our network.

  • To communicate critical statutory updates regarding the Building Safety Act and fire safety regulations.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We only share information with third parties (such as your building’s designated Managing Agent or the Building Safety Regulator) when explicitly authorized by you, required to perform our duties as your appointed Building Safety Director, or as strictly mandated by UK law.

5. Cookies

Our website uses standard cookies to enhance your browsing experience and analyze site traffic. You can choose to disable or clear cookies at any time through your individual browser settings.

6. Data Security

Managing high-risk asset data requires institutional-grade precision. Backed by our certified management systems, we implement highly secure technical and organisational measures to protect your personal and property data from unauthorized access, loss, or disclosure.

7. Your Rights

Under UK data protection laws, you retain the absolute right to request access to, correction of, or the permanent deletion of your personal data. For any such data requests, please contact our data management team directly at info@consulthrb.co.uk.

8. Changes to This Policy

We may dynamically update this Privacy Policy from time to time to mirror changing statutory regulations or corporate updates. Any amendments will become effective immediately upon being posted to this page.

9. Contact Us

For any privacy-related queries, data requests, or compliance questions, please contact us:

  • Email: info@consulthrb.co.uk

  • Head Office: Consult Construct, Gunpowder Works, Off Bysing Wood Road, Faversham, Kent, ME13 7UD